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McDonald Customer Care Assistant Job: Join McDonald’s in Sutton as a Customer Care Assistant! Provide excellent customer service, create a welcoming atmosphere, and enjoy great benefits. Apply today!
Company Overview:
McDonald’s is one of the world’s leading global foodservice retailers with over 39,000 locations in over 100 countries. We are known for our commitment to providing quality food, exceptional service, and a positive work environment. This position is within a franchise branch, operated by a local business person trading under the McDonald’s name, offering a strong sense of community within the workplace.
Summary of McDonald Customer Care Assistant Job Sutton, England
| Feature | Details |
|---|---|
| Job Title | Customer Care Assistant |
| Location | North Cheam, 585 London Road, Sutton, SM3 9AG, England |
| Contract Type | Full Time |
| Department | Crew Member |
| Pay | £9 – £11.62 |
McDonald Customer Care Assistant Job Responsibilities:
| Responsibility | Description |
|---|---|
| Customer Interaction | Dealing with customers, ensuring positive communication at all times, keeping the manager informed about customer satisfaction. |
| Creating a Welcoming Atmosphere | Making children feel welcome, handing out balloons, looking after customers’ specific needs. |
| Maintaining Cleanliness | Keeping high standards of cleanliness in the dining area and toilets. |
| Event Participation | Taking part in the planning and implementation of children’s parties, coffee mornings, children’s competitions, and other special events organized by the restaurant. |
McDonald Customer Care Assistant Job Qualifications:
| Qualification | Description |
|---|---|
| Customer Service Skills | Genuine smile and ability to connect with both internal and external customers, creating positive experiences. |
| Ability to Thrive Under Pressure | Ability to be productive and thrive under pressurised conditions. |
| Personal Attributes | Naturally friendly, courteous, accommodating behaviours, and the ability to use initiative in testing situations. |
| Communication Skills | Effective communication skills such as active listening, face-to-face verbal communication, and eye contact. |
| Quality, Service, and Cleanliness Focus | Understanding the importance of maintaining high standards of quality, service, and cleanliness. |
| Positive Attitude and Energy Levels | Maintaining positivity and high energy levels whilst working both efficiently and productively. |
| Appearance | Smart and clean appearance. |
Also See: Harmony Healthcare Assistant Job – Night Shifts Chingford, East London (£18/hr)
McDonald Customer Care Assistant Job Benefits:
| Benefit | Description |
|---|---|
| Free Meal | Free meal every shift you work. |
| Fortnightly Pay | Paid every two weeks. |
| Progression Opportunities | Opportunities for career advancement. |
| World-Class Training | Access to excellent training programs. |
| Pension and Private Health Care | Available after 3 years of service. |
| Guaranteed Hours Contracts | Contracts of 4, 8 & 16 hours, meaning your hours are guaranteed to you each week. |
How to Apply:
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Emilia Booth is a skilled content writer and Client Outcomes Lead at Hargreaves Lansdown in the Greater Bristol Area, UK. With over six years of experience, she specializes in crafting engaging content, including job posts and financial insights. A graduate of the University of the West of England with a BA in English Language and Literature, Emilia combines her expertise with a passion for simplifying complex topics to help audiences navigate career opportunities and financial literacy.
